EXTENDED CHRISTMAS RETURNS UNTIL 15TH JANUARY 2020

All items purchased from October 14th 2019 may now be returned for either an exchange or full refund up until January 15th 2020 with FREE UK returns. Standard terms apply.

EXTENDED CHRISTMAS RETURNS

Enjoy extended returns until January 15th 2020

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Authorised Dealer

We are an authorised stockist of all the watch brands available to buy in our stores and on our website. Established in 1979, Jura Watches has over 40 years experience as an authorised dealer of some of the worlds most prestigious and specialist luxury watch brands. We continue to maintain close partnerships with our trusted suppliers which allows us to stock and showcase all the finest luxury watches for our customers.

As an authorised stockist, all of the products offered online and in our stores are delivered to us directly from the manufacturer, so you can be safe in the knowledge that the watch you are purchasing is 100% authentic, supplied complete with the full manufacturer’s warranty and comes in the official brand packaging.

It is our belief that when you are buying a new luxury watch, the quality of the product should be matched with exemplary levels of customer service.

WHY BUY FROM AN AUTHORISED STOCKIST?

Buying from an authorised stockist provides you with the peace of mind and assurance that you are purchasing from a reputable retailer who has been given the permission to sell the products on behalf of the brand. As a customer, you are given a guarantee that the retailer has a direct supply from the brand and all products are supplied with the full manufacturer's warranty. This also allows you absolute assurance of the authenticity and origin of the piece you are looking to purchase.

When buying from an unauthorised retailer, you could be buying fake, unauthentic or stolen goods without knowing. Unauthorised stockists frequently offer their own warranty and not the manufacturers warranty. This can be problematic if you ever require a future repair as some manufacturers may refuse to repair an item purchased through an unauthorised retailer. It is likely that any future repair work would be handled by an unauthorised repairer who may not have had the necessary training and cannot access genuine parts to complete the repair for your item. This could lead to further damage, cost or loss.

Many unauthorised stockists choose to advertise their products at a discounted prices which may look appealing but this is because they often source their products through illegitimate channels, often unable and unwilling to confirm where these items have been supplied from. This can also lead to uncertainty of the delivery of an item along with potential long delays.

 

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