Mark Cueto, Sale Sharks/England Rugby Player, Maurice Lacroix
Just a quick note to say thanks for your help and quick delivery of the watch.
I am really happy with it, Thanks again.
Neil J,Derbyshire, Bell & Ross Type Marine
I'd like to say thanks for the excellent service. Ordered a watch on wednesday and it arrived yesterday, everything in order and gift wrapped as well ! It's rare to find service like this today, please keep it up.Once again thankyou.
Steve P, Devon, Bell & Ross BR 01
I would like to take this opportunity to commend everyone at Jura for their excellent customer service, My order was placed via phone and dealt with by Richard who was extremely helpful and a pleasure to deal with, The parcel containing my watch arrived at 08.30 the following morning well packaged and in perfect condition with well presented documentation, This is the first time that I have purchased a watch unseen via the internet and had some obvious concerns , But I can assure anyone with any doubts that you can safely put yourself in Jura's hands and receive much better customer service than I have personally received in person at many high-end watch dealers.
Nick H, Manchester, U-Boat, Thousands of Feet watch
I just wanted to drop you a quick Email to thank you for all your efforts in obtaining the Thousands of Feet watch for me (I am Margaret's son). I understand that the watch travelled halfway across Europe and the length of the UK before finally making it's way to me. I can report that the watch is now safely on my wrist and attracting a few comments!
Thanks again for all your efforts.
Ed M, St. Albans, Bell & Ross, Geneva 123
Wow! I received the watch this morning. It looked great on the website, but online pics are a mere hint of what something like this looks and feels like in the flesh. A really great watch. Thanks so much.
Also a few words on your operation, which oozes quality throughout top-notch website; dizzying choice; next-day delivery right down to image of your particular watch on the invoice. Thrilled to giving such a present and thanks again.
Neil T, Croydon, Maurice Lacroix, Pontos Round Day Date
I would like to thank you for the watch which you have supplied to me and the speed of placing my order to the delivery of the watch to my home address.
Jonathan C, London, Bremont Alt1-C
I spent a lot of time searching the internet for my ideal watch. I came across the Jura Watches web site and saw their Bremont watches. They had an ALT1-C in stock. It was perfect for my needs. I ordered it that day. It arrived the following day as promised with a copy of the fascinating QP magazine, membership of their Concierge service and one years free insurance. I was delighted with the efficient service and just love the watch.
I have since visited Jura Watches beautiful Mayfair boutique and was given a guided tour of the shop and their fabulous stock by helpful and informative staff. I have no hesitation whatsoever in recommending their watches and service.
Simon C, Oxfordshire, Bell & Ross BR01 94
I am extremely happy with my Bell & Ross BR01-94, which I purchased from Patrick instore. It continues to bring a smile to my face, so much so that I have stopped wearing my Breitlings and Rolex!!!! I am now looking to buy my next BR from youselves! I can not thank the Jura team enough, especially Patrick for making the sale and for answering my numerous questions! Their enthusiasm and professionalism speaks volumes. I look forward to purchasing from Jura Watches in the near future, and visiting the store for any forthcoming events.
Michael S, Birmingham, Ball GMT II
Since finding your company online I have never ceased to be impressed with your level of customer service and the levels of attention you give to your customers. I have bought 2 Ball watches from you. The first one required extra links for the bracelet which I received quickly and free of charge. I might be cynical but I just did not expect this from a British business! Not only that but my next purchase already had the extra links fitted. Your staff, when I have spoken to them, are both helpful and very professional. As a watch collector ( mainly vintage ) and contributor to Timezone, Equation of Time and Watchuseek, I have recommended you wholeheartedly to fellow collectors. Thank you for your service - it makes spending money on a high quality watch a lot more enjoyable when the service you receive is so good. I am planning to get a female Ball model in the near future and will be going nowhere else. I also ought to come and see a Ball Conductor watch in person - I am Assistant Conductor of the City of Birmingham Symphony Orchestra and feel I ought to own one!!
Thanks again and best regards.
David H, Warwickshire, Ball 60 Seconds Black
Thank you, I'm very happy with my new watch and with the experience of dealing with Jura Watches. I had a couple of queries from using your website; my emails were answered quickly and helpfully. When I visited the store the staff were helpful, welcoming, knowledgeable and happy to spend as long as I wanted trying on watches and discussing options. I finally ordered from the website; the exact model I wanted wasn't on the site, so you changed the website. That was impressive. My watch arrived in 3 days. Overall a great experience.
Stephen J, Warrington, Bremont ALT1-C/CR/07
All I can say is that you made it very simple for me do buy the watch I had been looking for, and that your staff were both knowledgeable and interested, and this made for a pleasant transaction. I will definitely purchase from yourselves again.
Wendy H, Doncaster, Oris Dizzy Gillespie Limited Edition Set
I have nothing but praise for the customer service provided by your company. I ordered the Dizzy Gillespie watch as a surprise birthday present for my husband and the order was placed late at night. Initially there were problems with the payment as my bank looked at the transaction as "unusual" and blocked it. I was contacted the next day, I managed to get the block lifted from the bank and your staff confirmed straight back to me that the payment had gone through and I would receive the watch the next day. This duly happened, the watch arrived well packed and in tact, I would have no hesitation in recommending you to any of my family and friends who were looking to buy something special. It's lovely in this day and age to receive such efficient, polite and friendly service, so thank you. By the way my husband loves the watch!
Stephen O, London, Maurice Lacroix Chronograph 3
My experience of Jura has been nothing but positive and the customer service I experienced was fantastic.
Nigel D, West Sussex, Bell & Ross Space 3 and Ball Diver TMT Limited Edition
Thanks for the wonderful service which is first class. I would like to leave some positive comments about Jura, having received two watches from you recently. I would recommend Jura to anyone. Thanks again.
Tony A, UK
I will also strongly recommend Jura to friends, family and colleagues as I have found the service to be first class. Thank you for your time .
Gary S, UK
I was in London this weekend, and actually went to another store to nearly buy a B&R watch but I feel that getting from you guys might help me more, and the extras you offer with the watch purchase.
David G, UK
Quick and informative answers to questions.
Alex M, UK
Never had support answer before with such a quick, useful answer.
Martin C, UK
All answers where answered in a quick and efficient manner. Also alternative watches that met my criteria where sent to me email address.
Andrew S, UK
Very prompt good product knowledge.
James H, UK
Knew who I was quickly, found my order, and arranged delivery for when I wanted it. Seamless Brilliant!
John R, UK
Extremely quick service, got the answer I needed and polite.
Matt T, UK
I found the service very helpful and professional.
Prompt and informative answers to questions.