In unprecedented and challenging times, we would like to thank you for your continued loyalty and support.
Throughout our boutiques, our top priority has been to provide a level of customer service that’s in the best interest of our local communities. As the Coronavirus (COVID-19) situation has developed it is has forced us with a heavy heart to announce the temporary closure of our stores.
In this difficult period, we do however want to keep putting smiles on people’s faces and our online boutique will remain open 24 hours a day for you to shop from the comfort of your own home, with full collections of our Luxury Watches available. Our online customer team will continue to take and deliver all orders, with no delays to deliveries at this time.
If shopping for a gift or special occasion, we are happy to arrange a personal message through a handwritten card/note to be included with the item - please just ask.
You are welcome to shop with us or contact our team via any of the following methods:
Online / Live Chat
Telephone: +44 1335 453 453
WhatsApp: +44 7487 613 601
Online & Delivery
We are pleased to inform customers that we remain fully operational online and are still able to take orders without any delay to deliveries at this time.
Our online team of Luxury Watch specialists are working hard to ensure online purchases are being dispatched on time, while complying to the highest standard of hygiene as recommended by the World Health Organisation.
Our selected delivery services are also using best practices to ensure deliveries are carried out in a timely and hygienic manner.
It is with a heavy heart that, due to circumstances beyond our control, we have made the decision to temporarily close all of our stores. This decision has not been taken lightly but is one that we feel is necessary to ensure the safety of our staff and customers during this time.
As a result of this, we will no longer be able to offer click and collect services and we apologise for any inconvenience caused.
If you already have items awaiting collection from one of our stores, please contact us on 01335 453 453 and we will do our best to arrange an alternative shipping method to suit your needs.
Returns & Exchanges
We are pleased to inform customers that we are still able to process returns and exchanges as normal. Simply post your returns to our head office address;
C W Sellors Jura Watches, King Street, Ashbourne, Derbyshire, DE6 1EA
If you are unable to post your returns back for any reason during this time, contact us on 01335 453 453 and we will do our best to assist you.